Workforce Planning Optimization Lead

RemoteMid Level
Officially published on9/22/2025

Role Activities

  • leading scheduling
  • analyzing demand
  • building insights

Requirements Summary

Bachelor’s degree required; minimum 5 years in a contact center management role; experience with WFM platforms; strong communication, analytical, and data skills.

Other Requirements

Year of Experience Required:5
Working Language:English
Company Info
Airbnb

Airbnb

A global online marketplace for lodging, experiences, and hosts.

Founded in:2007
Number of Employees:6907

Industry

Tourist AccommodationsHospitality CompaniesSoftware Companies

Activities

  • lodging
  • services to dwellings and other buildings
  • arts, entertainment and recreation sector
  • business services
  • services-to dwellings and other buildings
  • depository institutions
  • hotels and hospitality
  • tech startup
  • hostel
  • vacation rentals
  • hospitality
  • travel accommodations
  • travel
  • mobile apps
  • marketplace
  • proptech
  • business travel
  • travel management software
  • travel and expense software
  • accounting and finance software
  • erp software
  • diversified commercial services
  • finance
  • travel services
  • consumer cyclical
  • communications
  • internet media and services
  • media
  • internet and direct marketing retail
  • rental listings
  • tourism industry
  • website
  • enterprise
  • medical tourism
  • public company
  • hotel booking website
  • software development
  • collaborative economy
  • hotels
  • marketplaces
  • online travel
  • peer-to-peer
Original Job Info