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Job InfoCompany InfoOriginal Job Info

CS Delivery Manager

RemoteSenior Level
Officially published on: 9/21/2025

Role Activities

  • Oversee operations
  • Coach teams
  • Manage escalations

Requirements Summary

8+ years in customer service/operations with 5+ managing staff; fluent English and Korean; proven leadership; crisis management; data analysis and performance management.

Other Requirements

Year of Experience Required:8
Working Language:English, Korean
Company Info
Airbnb

Airbnb

A global platform enabling hosts and guests to connect and experience unique stays and experiences.

Founded in:2007
Number of Employees:6907

Industry

Tourist AccommodationsHospitality CompaniesSoftware Companies

Activities

  • lodging
  • services to dwellings and other buildings
  • arts, entertainment and recreation sector
  • business services
  • services-to dwellings and other buildings
  • depository institutions
  • hotels and hospitality
  • tech startup
  • hostel
  • vacation rentals
  • hospitality
  • travel accommodations
  • travel
  • mobile apps
  • marketplace
  • proptech
  • business travel
  • travel management software
  • travel and expense software
  • accounting and finance software
  • erp software
  • diversified commercial services
  • finance
  • travel services
  • consumer cyclical
  • communications
  • internet media and services
  • media
  • internet and direct marketing retail
  • rental listings
  • tourism industry
  • website
  • enterprise
  • medical tourism
  • public company
  • hotel booking website
  • software development
  • collaborative economy
  • hotels
  • marketplaces
  • online travel
  • peer-to-peer
Original Job Info
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