*Revenue Cycle Vendor Manager/Full Time/Remote

🔍 Troy, Michigan

New Hot

📁: Business (Non-Clinical)

💼: Corporate Services

📅   : 2514097 Requisition #

GENERAL SUMMARY:

This position is responsible for managing the overall performance and optimization of CBO vendors. This position leads through sharing knowledge, motivation and engaging the CBO team to provide high quality services, which meet or exceed customer expectations. Collaborates with members of the team, identifies departmental and business unit priorities, establishes goals and implements strategies designed to maximize reimbursement for the health system and fosters a culture of innovation, employee engagement, and exceptional business performance.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Daily Operations:

• Develop vendor partnerships to build a culture for high performance and engaged workforce for adherence to quality and productivity metrics set forth in the statement of work.

• Responsible for oversight and subject matter expertise with vendor statements of work as it relates to contract terms and scopes of work.

• Responsible for monitoring and evaluating vendor performance using scorecards, audits, and feedback mechanism.

• Collaborate with leadership of the Insurance Recovery, Patient Pay Services, and other CBO departments to identify opportunities for improvement and implement changes.

• Responsible for developing and implementing CBO vendor performance management frameworks and KPIs.

• Responsible for strategically identifying work assignments for placement with offshore vendors, including but not limited to denials and insurance and self-pay debits/credits.

• Provide oversight and adherence to third party payer contract and billing guidelines, including but not limited to offshore vendor restrictions.

• Demonstrates belief in the mission of Henry Ford Health (HFH) through the ability to articulate, interpret, and incorporate its mission into departmental goals and objectives.

• Supports the standards set forth in the HFH Code of Conducts by creating an atmosphere of commitment to legal and ethical standards.

• Maintains revenue cycle accountability to the business units.

• Establishes priorities and long and short-term strategic goals of the department with the assistance of the management team. Ensure staff is aligned with the goals and objectives related to Revenue Cycle for the organization.

• Actively participates in various committees.

• May develop and/or lead committees/t