Associate Customer Support Engineer
RemoteMid Level
Officially published on: 9/22/2025
Role Activities
- identify problems
- resolve issues
- provide support
Requirements Summary
2-3 years in a mid/high-level customer-facing role; fluent in English and Mandarin; strong problem-solving and multitasking in fast-paced environment; able to translate technical concepts to non-technical people.
Other Requirements
Year of Experience Required:2
Working Language:English, Chinese
Company Info
Telesign
Telesign is a California-based company offering digital identity verification and communication services. Their technology helps businesses prevent fraud and improve customer interactions. Telesign's CEO is Christophe Van de Weyer.
Founded in:2005
Number of Employees:847
Industry
Software CompaniesBusiness Software CompaniesEnterprise Software Companies
Activities
- information technology
- identity management
- security
- paas
- mobile
- messaging
- print store
- tech startup
- hardware and software consultancy
- website
- software industry
- dot-com company
- account access and usage
- it services and it consulting
- sms and voice verification
- account security
- account recovery
- phoneid fraud prevention
- mobile app-based authentication
- communications platform as a service
- 2-factor authentication
- 2fa
- wireless telecommunications services
- signs
- computer online services
- telephone equipment and systems
- identity theft
- information technology service activities
- consulting services
- software and tech services
- software
- information technology company
Original Job Info