way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

We’re growing and seeking a Salesforce CPQ Administrator to support our expanding sales operations and digital transformation goals. As a Salesforce CPQ Administrator, you will be a key player in managing and optimizing Calabrio’s Salesforce CPQ platform. You will partner with stakeholders across Sales, Finance, and IT to ensure our quoting and deal management processes are efficient, scalable, and aligned with business needs.

This role requires hands-on configuration expertise in Salesforce CPQ, solid understanding of Salesforce core functionality, and an eye for process improvement. Experience with DocuSign or similar document generation tools is a strong plus.

What You'll Be Doing:

Maintain and enhance Salesforce CPQ configurations including product catalog, pricing rules, discounting structures, approval workflows, and quote templates
Collaborate with Sales Operations, Finance, and IT to support quoting processes, troubleshoot issues, and deliver scalable solutions
Ensure data integrity and consistency across CPQ and integrated systems
Perform system testing, validation, and deployment of CPQ-related enhancements
Assist in user training and create documentation for CPQ processes and updates
Support DocuSign document generation processes and templates (experience preferred but not required)
Identify opportunities for automation and improved UX within the CPQ workflow
Provide day-to-day support for Salesforce CPQ users, acting as subject matter expert
Partner with Salesforce developers and admins on broader platform enhancements and releases

We're Looking For:

Strong understanding of CPQ components: Product Configuration, Pricing, Discount Schedules, Quote Templates, and Approvals
Experience with Salesforce Lightning
Ability to translate business needs into scalable technical solutions
Strong communication and collaboration skills

Requirements

3+ years of experience working with Salesforce as an Admin or Analyst
2+ years of hands-on Salesforce CPQ administration and configuration experience

Preferred:

Experience with DocuSign CLM or document generation tools
Salesforce Administrator and/or CPQ Specialist Certification
Experience working in a SaaS or technology organization
Familiarity with Agile/Scrum methodologies

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, co