Manager, Customer Support | APAC
RemoteMid Level
Officially published on: 1/19/2026
Role Activities
- Leading team
- Escalating issues
- Managing metrics
Requirements Summary
4+ years managing customer support or technical support; experience hiring, onboarding, and cross-functional collaboration in SaaS/HealthTech; proven track in handling complex escalations.
Other Requirements
Year of Experience Required:4
Working Language:English
Company Info
Heidi Health
Heidi Health is reinventing primary care with beautiful AI-powered software to increase the quality and accessibility of care.
Founded in:2019
Number of Employees:66
Industry
Software CompaniesArtificial Intelligence CompaniesMedical Organizations
Activities
- e-learning
- software
- subscription service
- primary and urgent care
- artificial intelligence
- health care
- medical software
- software development
- diagnostic medicine
- education
- medical education
- medical artificial intelligence
- medical machine learning
- diagnostic ai
- business and domestic software development
- skiing
- corporate
- activities
- horseriding
- weddings
- wellness and fitness services
- team building
- honeymoon
Original Job Info