Customer Success & Support Manager
RemoteSenior Level
Officially published on: 1/20/2026
Role Activities
- Own support
- Manage renewals
- Investigate usage
Requirements Summary
5–8+ years in B2B SaaS with experience owning relationships with enterprise customers; end-to-end responsibility for support, billing, and renewals; data-driven with SQL/Snowflake preferred.
Other Requirements
Year of Experience Required:5
Working Language:English
Company Info
Magical
With Magical, you can effortlessly move data across all your websites or web apps, so you can get your time back.
Founded in:2020
Number of Employees:49
Industry
Software CompaniesEnterprise Software Companies
Activities
- coworking space
- productivity
- dormant company
- architectural activities
- productivity tools
- design of sports and playing fields
- outsourcing
- educational support services
- security guard services
- community
- software development
- recruiting
- sales
- customer support
- magicians
Original Job Info