Officer, Virtual Customer Service (40001545) (TP. Ha Noi, VN)

RemoteMid Level
Officially published on12/10/2025

Role Activities

  • Onboard customers
  • Inform customers
  • Handle issues

Requirements Summary

Experience in finance/banking; virtual advisory preferred; ability to onboard customers via virtual channels; strong product knowledge and customer service; English proficiency.

Other Requirements

Year of Experience Required:3
Working Language:English
Company Info
Techcombank (TCB)

Techcombank (TCB)

📌VISION: Change banking, change lives. Uplifting everyone to reach their full potential. 📌MISSION: Lead the digital transformation of the financial industry, enabling individuals, businesses, and corporations to progress and thrive sustainably. 📌CORE VALUES: 1️⃣ Customer centricity: WE EXCEED OUR EXPECTATION: We put the customer at the centre of everything we do. 2️⃣ Innovation & Creativeness : WE CREATE THE NEXT: We explore new opportunities to deliver meaningful experiences. 3️⃣ Collaboration for common objectives: WE PARTNER WITH PURPOSE: We are a diverse team, united by shared goals. 4️⃣ Self-development: WE REACH FOR OUR POTENTIAL: We always strive to advance ourselves. 5️⃣ Work efficiently: WE TAKE OWNERSHIP: We hold ourselves accountable for our actions. 👉 Join our Talent Network to receive our latest job updates at: - Website: http://techcombankjobs.com/en - Fanpage: @Techcombank Careers - Email: hr.ta@techcombank.com.vn

Founded in:1993
Number of Employees:4755

Industry

BanksFinancial Services Companies

Activities

  • banking
  • bank
Original Job Info