Customer Success Manager

RemoteMid Level
Officially published on11/26/2025
Annual Salary$80,000 - $100,000

Role Activities

  • manage accounts
  • resolve issues
  • educate customers

Requirements Summary

4-6 years in customer success or related role; SaaS or legal tech experience; Bachelor’s degree; strong communication and leadership skills.

Other Requirements

Year of Experience Required:4
Working Language:English
Company Info

Actionstep

Actionstep is a cloud-based legal practice management software for law firms and compliance-focused businesses. Actionstep is built to be a comprehensive practice management software with features for workflow automation as well as automatic document generation

Founded in:2004
Number of Employees:212

Industry

Business Software CompaniesEnterprise Software CompaniesSoftware Companies

Activities

  • cloud computing
  • billing software
  • software development
  • estate planning software
  • cloud software
  • accounting software
  • legal billing software
  • case management software
  • time tracking software
  • legal technology
  • legal practice management software
  • process automation
  • document management software
  • document automation software
  • it: software, packages
  • computer related services
  • custom computer programming services
  • software publishers
  • computer programming services
  • prepackaged software
  • software publishing
  • information technology and computer service activities
  • computer programming activities
  • installation of industrial machinery and equipment
  • information technology auditing and consulting services
  • computer consultancy and computer facilities management activities
  • computer consultancy activities
  • publishing of computer games
  • operating systems
  • software, industrial
  • computer facilities management activities
  • enterprise application software
  • software, database and information management
  • information technology engineering
  • software, systems
  • computer system design and related services
  • medical service organizations
Original Job Info