Quality Advisor (Home Based, West Midlands, GB)
RemoteMid Level
Officially published on: 11/26/2025
Annual Salary: $25,869
Role Activities
- Monitor quality
- Coach advisors
- Resolve escalations
Requirements Summary
Experience handling customer contacts, coaching, and monitoring quality to improve service quality.
Other Requirements
Working Language:English
Company Info
Serco Group
Serco Group plc provides outsourcing services to governments, international agencies, and corporations located throughout the world. The Company manages facilities, projects, and information technology systems. Serco runs scientific establishments, provides critical information to manage traffic, maintains buildings, and operates railways.
Founded in:1929
Number of Employees:50000
Industry
Professional Service Companies
Activities
- arms industry
- shipbuilding
- service
- management consultant
- business and professional services
- waste management service
- recycling facility
- business and strategy consulting office
- business broker
- security and safety
- enterprise
- air navigation service provider
- public company
- specialty business services
- industrials
- activities of head offices
- government agencies
- management
- cricket
- software and tech services
- it services
- toy stores
- information processing and retrieval equipment and systems
- manufacture of period and contemporary furniture
- telephone marketing
- building management services
- car bodywork and spray painting
- professional, scientific, and technical services
- business services
- management consulting
- marketing
- management and public relations services
- advertising &a
- engineering, accounting, research, management, and related services
- administrators of real estate and property agents
- business services sector
- human resources consulting services
- staffing services
- scientific research and development services
- warehousing and storage
- education sector
- consulting services
- transportation services sector
- professional services sector
- information technology services
- technology services
- truck/lorry trailers
- trailers or semi-trailers, tanker
- facilities support management services
- facilities support services
- industrial trucks, tractors, trailers, and stackers
- security systems service activities
- security consultants and services
- offices and clinics of dentists
Original Job Info