Technical Support Engineer

RemoteMid Level
Officially published on11/23/2025

Role Activities

  • own issues
  • troubleshoot issues
  • document runbooks

Requirements Summary

3+ years in technical or product support for SaaS platforms; Tier 3 troubleshooting across SCMs, APIs, cloud, monitoring, OS, containers, CI/CD, databases; scripting in Python/Bash/PowerShell; strong customer communication; remote-ready.

Other Requirements

Year of Experience Required:3
Working Language:English
Company Info
Apiiro

Apiiro

A fast-growing company delivering a platform for secure software development.

Founded in:2019
Number of Employees:145

Industry

Security Software CompaniesEnterprise Software CompaniesSoftware Companies

Activities

  • software
  • risk management
  • cloud security
  • network security
  • application security
  • devops
  • devsecops
  • computer and network security
Original Job Info