Technical Support Engineer - LogScale (Remote, MEX)
RemoteMid Level
Officially published on: 11/19/2025
Role Activities
- Manage tickets
- Troubleshoot issues
- Mentor teammates
Requirements Summary
3+ years technical customer support in a B2B SaaS environment; strong communication; Kubernetes/Ansible; Linux and scripting; problem solving and empathy; ability to work independently.
Other Requirements
Year of Experience Required:3
Working Language:English
Company Info
CrowdStrike
CrowdStrike, a global cybersecurity leader, has redefined modern security with one of the world’s most advanced cloud-native platforms for protecting critical areas of enterprise risk - endpoints and cloud workloads, identity and data.
Founded in:2011
Number of Employees:7925
Industry
Security Software CompaniesEnterprise Software CompaniesSoftware CompaniesConsumer Service CompaniesSecurity Companies
Activities
- cyber security
- cloud security
- network security
- cloud data services
- artificial intelligence
- information security
- computer security
- public company
- security
- next-generation endpoint protection
- next generation anti-virus
- cloud-delivered endpoint protection
- managed threat hunting
- endpoint detection and response
- threat intelligence
- malware detection
- malware prevention
- computer and network security
- machine learning
- incident response
- cybersecurity
- software
Original Job Info
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