Role Activities

• handling inquiries
• delivering support
• calling partners

Requirements Summary

2+ years in customer support; strong written and verbal English; outbound calls; Zendesk or CRM tools; analytical, organized, self-driven; experience in eCommerce/logistics/startups preferred.

Other Requirements

VirtualStaff365

VirtualStaff365 is a Melbourne-based outsourcing specialist, helping Australian businesses to get things done and saving up to 80% of costs. We specialise in recruiting and retaining home-based virtual assistants as well as helping larger businesses to source suitable outsourcing facilities (BPO's). We started employing virtual staff in 2009, and with the growth in offshoring, we have now been helping local Australian businesses to successfully take on virtual staff.