Customer Specialist, Tier 2
RemoteMid Level
Officially published on: 11/10/2025
Role Activities
- escalate issues
- troubleshoot systems
- document solutions
Requirements Summary
3+ years in technical support or SaaS customer service; strong troubleshooting; Linux, SQL, APIs; clear communication; root-cause analysis; remote work ability.
Other Requirements
Year of Experience Required:3
Working Language:English
Company Info
AIQ Careers
Remote-first SaaS company providing technical support and customer service for software products.
Industry
Information Technology
Activities
- SaaS company
- tech support
Original Job Info