Technical Support Engineer (Tier 2)

RemoteMid Level
Officially published on10/30/2025

Role Activities

  • Escalating issues
  • Replicating issues
  • Writing reports

Requirements Summary

3+ years in technical support, including Tier 2/escalation; strong troubleshooting, SaaS, APIs, databases, cloud (GCP); English communication.

Other Requirements

Year of Experience Required:3
Working Language:English
Company Info
Zipdev

Zipdev

Zipdev provides custom iOS, Android, and web design and development services as well as remote software development teams.

Founded in:2014
Number of Employees:57

Industry

Software CompaniesWeb Design Companies

Activities

  • software
  • design
  • web development
  • web design
  • android
  • ios
  • remote teams
  • it services and it consulting
  • technical staffing
  • front-end developers
  • full stack developers
  • remote technical staffing
  • staffing
  • nearshore technology staffing
  • recruiting
  • talent
  • back-end developers
  • search and placement
  • software development staffing
  • software development
  • recruiter
  • software company
  • engineering service
Original Job Info