Role Activities

• first contact
• troubleshoot issues
• record resolutions

Requirements Summary

1+ year customer service experience; ITIL knowledge; B2 English; hands-on with Microsoft virtualization (AVD, Nerdio, FSLogix); PC hardware, OS, software; MS Office; strong communication; organized; customer-focused.

Other Requirements

Maxana

Technology Solutions Maxana creates bespoke software and engineering solutions for leading technology, finance, and an array of other companies leveraging our e-commerce tools and diverse partner and client ecosystem including technology leaders such as Stripe, Airbnb, and AppliedVR.