Role Activities

• Scheduling visits
• Documenting contacts
• Transferring issues

Requirements Summary

High school diploma; customer service experience; MS Office proficiency; EMR experience preferred.

Other Requirements

TailorCare

<p>&nbsp;</p> <p><span style="font-weight: 400;">No two patients or musculoskeletal (MSK) conditions are the same. Treatment plans shouldn’t be either.&nbsp;</span><span style="font-weight: 400;">But knowing the right path to resolving joint, back and muscle pain isn't easy. That leads to too many unnecessary, ineffective surgeries and less-than-favorable health outcomes that don’t meet patient or provider expectations.</span></p> <p>&nbsp;</p> <p><span style="font-weight: 400;"><em>In a system where </em><em>1 in 3 patients regret their decision to have a total joint replacement </em><em>and </em><em>up to 34% of patients continue to have long-term pain following surgery</em><em>, a new approach is overdue.</em></span></p> <p>&nbsp;</p> <p><strong>TailorCare is answering the call.</strong> <span style="font-weight: 400;">Our comprehensive care program takes a deeply personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By combining a careful assessment of patients’ symptoms, health histories, preferences, and goals with predictive data and latest evidence-based guidelines, we help patients choose—and navigate—the most effective treatment pathway for them, every step of the way. </span>The result? Improved treatment adherence, better care journeys, optimal patient outcomes, and a more efficient system for all.</p>