WFM - Real Time Analyst/Frontline Analyst (Bangalore, KA, IN, 560100)

RemoteMid Level
Officially published on10/26/2025

Role Activities

  • Monitor queues
  • Adjust schedules
  • Manage breaks

Requirements Summary

Strong analytical and communication skills; ability to work under pressure; experience with workforce management software; knowledge of contact center operations and KPIs.

Other Requirements

Working Language:English
Company Info
Gainwell Technologies

Gainwell Technologies

Gainwell Technologies is a provider of Information Technology & Services.

Founded in:2020

Industry

Software Companies

Activities

  • health care
  • information technology
  • disaster preparedness and relief services
  • professional, scientific, and technical services
  • software
  • business services
  • healthcare software
  • miscellaneous business services
  • it services and it consulting
  • hospitals and health care
Original Job Info