Desktop Support Associate-Helpdesk (Guadalajara, JAL, MX)
HybridEntry Level
Hybrid means you may have to work onsite inMexico
Officially published on: 10/21/2025
Role Activities
- Diagnoses issues
- Answers users
- Creates tickets
Requirements Summary
Provide Level 1 desktop support via phone/email/chat, diagnose hardware/software issues, manage tickets, ensure SLA adherence.
Other Requirements
Working Language:English
Company Info
NTT Data
NTT Data Group Corporation offers information technology services. The Company provides large scale system integration and networking system services. system integration involves data transmission system design, sales, leasing, and services. NTT Data Group's network system services include Internet related and linked computer networks, and data provision and management of data.
Founded in:1988
Number of Employees:195100
Industry
Software CompaniesData Analytics Companies
Activities
- information technology
- software
- insurtech
- information services
- consultant
- outsourcing
- information technology services
- it services
- enterprise
- it service management
- holding company
- public company
- information technology consulting
- software and tech services
- application development and management
- outsourcing services
- advisory services
- cloud solutions
- enterprise application services
- sap solutions
- oracle solutions
- infrastructure services
- business intelligence and analytics
- it services and it consulting
- it service
- system integration
- digital transformation
- professional services sector
- professional, scientific, and technical services
- business services
- business intelligence software
- security software
- storage &a
- system management software
- custom software &a
- mobile app development
- information technology and services
- technology services
- integrated computer systems
- information technology engineering
- software, graphical user interface
- software, industrial
- software, coding and programming
- software to customer specification, software houses
Original Job Info
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