Customer Support Agent

RemoteMid Level
Officially published on10/15/2025
Annual Salary$30,000

Role Activities

  • responding queries
  • troubleshooting issues
  • educating customers

Requirements Summary

2+ years in customer service for a fast-moving B2B SaaS company; strong English and Spanish; good written/verbal communication; technical aptitude; familiar with Intercom/Jira or similar tools.

Other Requirements

Experience Requirement:2
Working Language:English, Spanish
Company Info
Ben

Ben

Ben is the all-in-one platform for any company to personalise benefits and reward. ‍ How? By marrying a modern software (SaaS) platform with per-employee Mastercards and financial infrastructure. The Ben platform enables employee choice for any existing benefits programme while adding thousands of additional options, all while saving time and money.

Founded in:2019
Number of Employees:66

Industry

Insurance CompaniesFinancial Services CompaniesHealth Insurance Companies

Activities

  • health and wellness
  • insurance
  • debit cards
  • software
  • health insurance
  • saas
  • payments
  • employee benefits
  • human resources
  • fintech
  • life insurance
  • artist
  • design
  • software development
  • benefits administration and flexible benefits
Original Job Info