Major Incident/Incident/Problem Analyst / Senior (ITSM / ITIL) (PHOENIX, AZ, US, 85021-1808)
RemoteSenior Level
Officially published on: 10/14/2025
Role Activities
- Standardize processes
- Collaborate stakeholders
- Configure ServiceNow
Requirements Summary
ITSM/ITIL expert with ServiceNow ITSM, Agile and DevOps knowledge; strong analytics, communication, and collaboration skills; able to work independently and in teams; on-call availability.
Other Requirements
Year of Experience Required:2
Working Language:English
Company Info
Arizona Public Service - APS
Arizona Public Service provides electricity, power and energy services for residential and business customers.
Founded in:1920
Number of Employees:2200
Industry
Hydroelectric Power CompaniesRenewable Energy CompaniesEnergy CompaniesNuclear Energy CompaniesNatural Gas Companies
Activities
- utilities
- energy
- holding
- electric and other services combined
- utility company
- electricity generation
- electric, gas, and sanitary services
- public services and government
- electric utilities
- wholesale trade-durable goods
- electrical distribution
- sustainability
- distribution of electricity
- production of electricity
- transmission of electricity
- electric power generation, transmission and distribution
- trade of electricity
- wind electric power generation
- manufacture of gas
- geothermal electric power generation
- fossil fuel electric power generation
- electric bulk power transmission and control
- hydroelectric power generation
- biomass electric power generation
- distribution of gaseous fuels through mains
- nuclear electric power generation
- solar electric power generation
- electric power distribution
- natural gas distribution
- trade of gas through mains
- energy company
- public service
- electric utility provider
- electricians
- education
- waste
- electricity, oil &a
- electric services
- gas
- energy, utilities &a
- electric power generation
- fossil fuel power generation
- nuclear power generation
- solar power generation
- wind power generation
- electric power transmission, distribution and marketing
- energy conservation products
- energy management consultant
- electric companies
Original Job Info