客户服务代表 (GZ, GD, CN)
RemoteEntry Level
Officially published on: 10/13/2025
Role Activities
- handle inquiries
- handle complaints
- ensure quality
Requirements Summary
Handle insured customer inquiries and complaints by phone; provide one-stop care and ensure service meets standards and regulatory requirements.
Other Requirements
Working Language:Chinese
Company Info
PCCW
PCCW Limited (PCCW or the Company) is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.
Founded in:2000
Number of Employees:14800
Industry
Telecommunications CompaniesMedia And Information Companies
Activities
- telecommunications
- telecommunications services
- telephone communications, except radiotelephone
- telecommunication
- communications
- information technology
- wired telecommunications services
- building
- wholesale trade-durable goods
- telephone communications
- telecommunications activities
- holding companies, services
- land-based telecommunication operators
- web hosting
- contact management
- cellular telephone equipment and supplies
- wired telecommunications carriers
- telecommunications resellers
- telephone companies
- telecom services
- communication services
- business services
- real estate renting and business activities
- telecommunications consultants
- cable and satellite television
- enterprise
- public company
- diversified telecommunication services
- advertising and interactive services
- software development
- contact centers
- fixed-line
- infrastructure
- data centers
- broadband internet access
- mobile
- iptv
- it solutions
- integrated global communications
Original Job Info