Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in Halifax (Halifax, NS, CA)

RemoteMid Level
Officially published on10/10/2025

Role Activities

  • handle calls
  • document tickets
  • drive resolution

Requirements Summary

4+ years service desk experience preferred; 1 year of technical troubleshooting; high school diploma required; healthcare call center experience preferred; strong communication; able to work night/weekend/holiday shifts; up to 10% travel; lift up to 25 lbs.

Other Requirements

Year of Experience Required:4
Working Language:English
Company Info
NTT Data

NTT Data

NTT Data Group Corporation offers information technology services. The Company provides large scale system integration and networking system services. system integration involves data transmission system design, sales, leasing, and services. NTT Data Group's network system services include Internet related and linked computer networks, and data provision and management of data.

Founded in:1988
Number of Employees:195100

Industry

Software CompaniesData Analytics Companies

Activities

  • information technology
  • software
  • insurtech
  • information services
  • consultant
  • outsourcing
  • information technology services
  • it services
  • enterprise
  • it service management
  • holding company
  • public company
  • information technology consulting
  • software and tech services
  • application development and management
  • outsourcing services
  • advisory services
  • cloud solutions
  • enterprise application services
  • sap solutions
  • oracle solutions
  • infrastructure services
  • business intelligence and analytics
  • it services and it consulting
  • it service
  • system integration
  • digital transformation
  • professional services sector
  • professional, scientific, and technical services
  • business services
  • business intelligence software
  • security software
  • storage &a
  • system management software
  • custom software &a
  • mobile app development
  • information technology and services
  • technology services
  • integrated computer systems
  • information technology engineering
  • software, graphical user interface
  • software, industrial
  • software, coding and programming
  • software to customer specification, software houses
Original Job Info